We've designed our communication channels to be easily accessible for your convenience: Private WhatsApp Group: We create a private WhatsApp group for each pet owner, dedicated to daily updates about your dog's activities and well-being. Feel free to message us directly in this group for any questions or concerns. Phone Communication: You can call us directly if you prefer verbal communication. We're here to address any queries you may have, discuss your dog's stay, or provide additional information. Daily Updates: Our commitment to communication includes sending daily updates through the WhatsApp group. These updates will keep you informed about your dog's experiences, activities, and overall mood during their stay. Responsive and Available: We pride ourselves on being responsive and available to assist you. Whether it's a quick question or a more detailed concern, we aim to provide timely and helpful responses. Emergency Contact Information: In case of emergencies or urgent matters, refer to the emergency contact information provided during the booking process. We ensure that you have access to the necessary contacts to address any unexpected situations promptly. Our goal is to make communication as seamless as possible, fostering a sense of trust and transparency. If you have any specific preferences for communication or if there's anything else you'd like to discuss, please let us know. We're here to ensure that your experience, as well as your dog's, is positive and worry-free.

The safety and well-being of your pet is our top priority, and we have a comprehensive emergency protocol in place: Vet and Emergency Contact Information: During the booking process, we collect your veterinarian's contact information and emergency contact details. This ensures that we can quickly reach out in case of any health concerns. Attempted Contact: In the event of an emergency, our first step is to contact you immediately. If we are unable to reach you, we will then attempt to contact your designated emergency contact. Veterinary Consultation: If neither you nor your emergency contact is reachable, we will consult with your veterinarian over the phone to discuss the situation and obtain guidance on the best course of action. Direct Visit to Your Vet: If the situation requires immediate attention and your vet is within a reasonable distance, we will transport your pet directly to your veterinary clinic for prompt care. Front St Animal Hospital: In the rare event that your vet is unavailable, we have established a partnership with Front St Animal Hospital. We will take your pet to this trusted facility for emergency care. Communication and Updates: Throughout any emergency situation, we will keep you informed of the developments, actions taken, and your pet's condition. Open communication ensures that you are aware of the situation and can provide input on your pet's care. We are committed to ensuring the safety and health of your pet. If you have specific instructions or considerations regarding emergency situations, please communicate them during the booking process, and we will do our best to accommodate your preferences.

To ensure a comfortable and enjoyable stay for your pet, please bring the following essentials: Food: Provide enough of your pet's regular food for the entire duration of their stay. This helps maintain their diet consistency and minimizes the risk of digestive issues. Treats: Include your pet's favorite treats to offer them comfort and reward during their time with us. These can be used as positive reinforcement and make the stay more enjoyable. Medication (if required): If your pet is on any medication, please bring the prescribed dosage along with clear instructions. We will ensure your pet receives the necessary medication as per your veterinarian's recommendations. Comfort Items: Feel free to bring a familiar blanket, toy, or any other comfort item that your pet loves. Having a piece of home with them can provide reassurance and reduce stress. Special Instructions: Include any special instructions or preferences regarding your pet's routine, habits, or specific needs. This helps us tailor our care to your pet's individual requirements. By bringing these items, you contribute to creating a home-like environment for your pet during their stay with us. If you have any specific questions or concerns about what to bring, please don't hesitate to contact us. We want to ensure that your pet feels comfortable, happy, and well-cared for throughout their time us.

We provide a range of services catering to the needs of our canine friends, including: Doggy Daycare: Ideal for pet owners who need a safe and engaging environment for their dogs during the day. Drop-off and Pick-up your dog off anytime between 7am and 10pm Includes supervised playtime, socialization, and activities to keep dogs active and entertained. Long-Term Overnight Stays: Perfect for extended periods when you need a reliable and caring place for your dog to stay. Our facility ensures a comfortable and secure environment, complete with personalized attention and regular exercise. Short-Term Overnight Stays: Designed for shorter durations when you're away overnight or for a brief period. Dogs will enjoy a cozy and welcoming space, with dedicated staff providing care, companionship, and necessary amenities.

Yes, we are committed to keeping you informed and connected with your fur babies while they are with us. Depending on the type of service you require, we will send photo/video updates along with a short report at the conclusion of the visit.

The health and safety of your pet is our top priority, and we have a well-defined protocol in place for emergencies. When you book our services, we collect your contact information, an emergency contact, and your pet's vet information. In the event of an emergency, we will first attempt to reach you, immediately. If, for any reason, you are not available, we will take your pet to the nearest emergency veterinary clinic for prompt medical attention. Your pet's well-being is of utmost importance, and we are fully prepared to act swiftly and responsibly in any unexpected situation.

😻Free virtual Meet & Greet before you commit 😻Daily communication for your peace of mind 😻Tailored care plan for your FurBabes: feeding times, brushing, play & medication (if needed) 😻15+ years of experience 😻Trained by the Toronto Humane Society

When you entrust your feline family member to us, they become a part of our family during their stay. We take ONLY one cat/ cat family at a time, ensuring they receive the love, attention, and care they deserve. We do NOT keep cats locked away in "cat condos" or separate rooms. They live, eat and sleep with us :). Find out more by reading "Welcome to a Cat Boarding Experience Like No Other in Toronto | Etobicoke!"

Yes, we do administer pet medication, with some exceptions. We are capable of administering oral and sublingual medication, as well as creams or topical treatments. However, please note that we do not administer injections. Your pet's health and well-being are important to us, and we'll ensure their medication is administered as prescribed in a safe and comfortable manner.

We bring a wealth of experience and a genuine love for animals to our pet-sitting business. We have been devoted pet parents for over 30 years, nurturing and caring for a variety of pets over the years. Our journey into pet-sitting began 16 years ago, allowing us to accumulate valuable experience in providing top-notch pet care. In addition to our professional experience, we are also actively involved in giving back to the pet community by volunteering at Toronto's Humane Society.